/* Styles pour la page de tickets */

.tickets-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 20px;
}

.card h3 {
    font-size: 18px;
    font-weight: 600;
    position: relative;
    padding-left: 12px;
    margin: 0 0 15px 0;
    display: flex;
    align-items: center;
    line-height: 1.2;
}

.card h3::before {
    content: '';
    position: absolute;
    left: 0;
    top: 50%;
    transform: translateY(-50%);
    height: 65%;
    width: 3px;
    background-color: var(--primary);
    border-radius: 2px;
}

.ticket-info {
    margin-bottom: 25px;
    color: var(--text-medium);
    font-size: 14px;
    line-height: 1.5;
}

/* Styles du formulaire */
.ticket-form-card {
    padding: 25px;
}

#ticket-form {
    display: flex;
    flex-direction: column;
}

.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: var(--text-dark);
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    font-size: 15px;
    transition: border-color 0.3s;
    background-color: var(--white);
    font-family: inherit;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    border-color: var(--primary);
    outline: none;
    box-shadow: 0 0 0 2px rgba(101, 183, 65, 0.2);
}

/* Styles pour les inputs en erreur */
.input-error {
    border-color: var(--danger) !important;
    background-color: rgba(244, 67, 54, 0.05);
}

.error-message {
    color: var(--danger);
    font-size: 13px;
    margin-top: 5px;
    display: flex;
    align-items: center;
}

.error-message::before {
    content: '\f071';
    font-family: 'Font Awesome 5 Free';
    font-weight: 900;
    margin-right: 6px;
    font-size: 14px;
}

/* Compteur de caractères */
.character-counter {
    text-align: right;
    font-size: 13px;
    margin-top: 5px;
    color: var(--text-light);
    transition: color 0.3s;
}

.form-help {
    font-size: 12px;
    color: var(--text-light);
    margin-top: 6px;
}

/* Styles pour la section des tags */
.tags-section {
    margin-bottom: 25px;
}

.tags-container {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 10px;
}

.tag-item {
    display: flex;
    align-items: center;
    background-color: #f5f5f5;
    border-radius: 30px;
    padding: 5px 15px;
    transition: all 0.2s ease;
    border: 1px solid transparent;
}

.tag-item:hover {
    background-color: rgba(101, 183, 65, 0.1);
}

.tag-item input[type="checkbox"] {
    width: auto;
    margin-right: 8px;
}

.tag-item label {
    margin: 0;
    font-size: 14px;
    cursor: pointer;
}

/* Style pour le bouton d'envoi */
.btn-send-ticket {
    margin-top: 10px;
    padding: 14px 20px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    font-size: 16px;
    transition: all 0.3s ease;
}

.btn-send-ticket:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 16px rgba(0, 0, 0, 0.1);
}

.btn-send-ticket i {
    font-size: 18px;
}

/* Styles pour l'historique des tickets */
.ticket-history-card {
    padding: 25px;
}

.ticket-list {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.ticket-item {
    background-color: #f9f9f9;
    border-radius: var(--radius);
    padding: 15px;
    border-left: 3px solid var(--primary);
    transition: all 0.2s ease;
}

.ticket-item:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.05);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 10px;
    font-size: 13px;
}

.ticket-id {
    font-weight: 600;
    color: var(--primary);
}

.ticket-date {
    color: var(--text-light);
}

.ticket-subject {
    font-weight: 600;
    margin-bottom: 10px;
    color: var(--text-dark);
}

.ticket-footer {
    display: flex;
    justify-content: space-between;
    font-size: 13px;
}

.ticket-category {
    color: var(--text-medium);
    padding: 2px 8px;
    background-color: rgba(0, 0, 0, 0.05);
    border-radius: 4px;
}

.ticket-status {
    padding: 2px 8px;
    border-radius: 4px;
    font-weight: 500;
}

.status-pending {
    background-color: #fff8e1;
    color: #ff8f00;
}

.status-processing {
    background-color: #e3f2fd;
    color: #1976d2;
}

.status-resolved {
    background-color: #e8f5e9;
    color: #388e3c;
}

/* Style pour la modal de succès */
.success-icon {
    display: flex;
    justify-content: center;
    margin-bottom: 20px;
}

.success-icon i {
    font-size: 60px;
    color: var(--success);
}

#ticket-reference {
    font-weight: 600;
    color: var(--primary);
}

/* Styles responsive */
@media (max-width: 992px) {
    .tickets-container {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 768px) {
    .tags-container {
        flex-direction: column;
        align-items: flex-start;
    }
    
    .tag-item {
        width: 100%;
    }
    
    .btn-send-ticket {
        width: 100%;
    }
}